Zoe Heart Pendant
John Garland-Taylor's promise to youBuy with confidence. We offer 90 day returns and free resizing if you happen to get it wrong.
- Crafted in Solid 925 Sterling Silver
- Supplied on 18" Sterling Silver Snake Chain
- Highly Polished
- Presented in a JGT Jewellery Box ready to gift
- Matching items are available
- Add a polishing cloth at checkout to keep your jewellery looking like new
Delivery
We aim to despatch your items within 1-2 days Monday-Friday.
All orders are sent using DPD Next Day Delivery or Royal Mail Special Delivery.
Delivery will be the following working day from your despatch email.
We do carry a small amount of stock of all our products excluding Gold and Bespoke orders.
If your order is for a specific date please do get in touch.
Returns
Of course if for any reason you want to return an item, you can do so within 90 days. Excluding bespoke orders which are non-refundable.
Because we make every piece of jewellery, we can alter pieces to fit any size wrist or finger. We'll work with you to get your jewellery perfected, so do get in touch if you have any queries on sizing.
Please return items back to us unused and in the original boxes.
John Garland Taylor
Unit 11A Hatton Country World
Dark Lane
Hatton
CV35 8XA
The return postage and cost is your responsibility, please keep your proof of postage and put a note in with your returned parcel so we can match it to your order.
Chains
All of our pendants come with an 18" chain as standard. If you would like an additional chain these can be purchased separately here.
FAQs
What if the fit's not right?
We endeavour to make jewellery that you and your loved ones will treasure.
Because we make every piece of jewellery, we can alter pieces to fit any size wrist or finger. We'll work with you to get your jewellery perfected, so do get in touch if you have any queries.
We offer free resizing. All you need to do is cover the cost to return the item to us, we will then resize and repost the item back to you.
The return postage and cost is your responsibility, please keep your proof of postage and put a note in with your returned parcel so we can match it to your order.
Do you ship overseas?
Yes, we can ship all over the world. Shipping costs will apply, and will be added at checkout.
Please note you may be liable for taxes in the receiving country also.
How long will it take to get my item?
We aim to desptach all items within 1-2 days Monday-Friday. We carry a small amount of stock so at busier times these may be extended. Bespoke and Gold Orders will take approx 3-4 weeks for delivery.
All our items are despatched via DPD Next Day Delivery or Royal Mail Special Delivery.
- UK Delivery will be the next working day from your despatch email.
- Overseas deliveries can take from 7-16 days.
How do I look after my jewellery?
Silver jewellery is prone to tarnish over time, but there are lots of factors that can contribute to excessive tarnishing.
To keep your jewellery looking its best we recommend:
- Always remove your jewellery when swimming, showering or using creams and sanitisers.
- Put your jewellery on last, after applying hairspray and perfume.
- Keep your jewellery out of direct sunlight and stored in a jewellery box.
If you find your jewellery looking less than shiny, a Town Talk Polishing Cloth is the next step. The Original Silver cloth has been around since 1895 keeping silver sparkling. The cloth is impregnated with special anti-tarnish agents that not only clean your jewellery but also leave a long lasting shine.
You can purchase Polishing Cloths directly from us, you'll be able to add it during checkout.
Does it come in a gift box?
Yes! All of our jewellery comes in a JGT box, ready to give as a gift. The boxes are perfect to store your jewellery in when you're not wearing it.
Unfortunately we do not offer a gift wrapping service at the moment.
What's the embossed mark on my jewellery?
This is the GT Makers Mark. John Garland-Taylor originally worked as a highly-skilled smith and armour restorer. The mark was developed to distinguish different pieces of armour John restored and produced over the years.
